Terms of service

Terms of Service

Last Updated: July 28, 2026

Welcome to Avella NYC ("Company," "we," "our," or "us"). By accessing or using avellanyc.com, including browsing our website or purchasing products, you agree to be bound by these Terms of Service ("Terms").

If you do not agree with these Terms, please do not use our website.

Eligibility

By using this website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

You agree to use this website only for lawful purposes.

Products & Services

We strive to display our products, descriptions, pricing, and images as accurately as possible.

However, we do not guarantee that:

  • Product images perfectly represent the actual product
  • Colors displayed on your device are completely accurate
  • Product descriptions are free from typographical errors
  • Inventory will always be available

We reserve the right to correct errors, update information, modify pricing, discontinue products, or refuse orders at any time without prior notice.

Wellness Disclaimer

Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this website have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA).

Always consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Individual results may vary.

No Medical Advice

Information provided on this website is for general informational purposes only and should not be considered medical advice.

Nothing on this website creates a physician-patient relationship.

Customers should rely on their own healthcare providers regarding medical decisions.

Orders

We reserve the right to:

  • Accept or decline any order
  • Cancel suspicious or fraudulent orders
  • Limit quantities purchased
  • Refuse service at our sole discretion
  • Request additional verification before processing an order

If payment has already been captured for a canceled order, an appropriate refund will be issued.

Pricing

Prices are listed in U.S. Dollars (USD).

Prices may change without notice.

We reserve the right to correct pricing errors at any time, including after an order has been submitted.

Payment

Payments are securely processed through Shopify Payments and its authorized payment providers.

By placing an order, you represent that you are authorized to use the selected payment method.

Shipping

We currently ship within the United States.

Estimated shipping times are provided for convenience only and are not guaranteed.

Delays caused by shipping carriers, weather, customs, holidays, or circumstances beyond our control do not create liability for Avella NYC.

Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms of Service.

Intellectual Property

All content on this website—including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Graphics
  • Videos
  • Icons
  • Text
  • Website design
  • Layout
  • Source code

is owned by or licensed to Avella NYC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

Acceptable Use

You agree not to:

  • Violate any applicable laws
  • Attempt unauthorized access to our systems
  • Interfere with website functionality
  • Upload malicious software or code
  • Use automated tools to scrape or copy website content
  • Use our content without permission
  • Engage in fraudulent, abusive, or deceptive activity

We reserve the right to suspend or permanently block access for violations of these Terms.

User Content

If you submit reviews, testimonials, comments, photos, videos, or other content to Avella NYC, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display that content for marketing and business purposes.

You represent that you own or have permission to submit any content you provide.

We reserve the right to remove any content at our sole discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, Avella NYC, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

Disclaimer of Warranties

This website and all products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except where prohibited by law.

We do not guarantee uninterrupted access, error-free operation, or that our website will always be secure or free of harmful components.

Indemnification

You agree to indemnify, defend, and hold harmless Avella NYC, its owners, affiliates, employees, contractors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your violation of any applicable law
  • Your infringement of the rights of any third party

Force Majeure

Avella NYC shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor disputes, transportation interruptions, internet outages, government actions, public health emergencies, supplier disruptions, or other unforeseen events.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

To the extent permitted by law, any disputes arising from these Terms or your use of the website shall be resolved in the appropriate courts within the United States.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated Terms become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of any revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Avella NYC
Email: info@avellanyc.com